General Policies and Regulations

Guide to Shopping at Đồ Câu Tuấn Kiệt

We at Đồ Câu Tuấn Kiệt are committed to providing the most professional service and building our reputation on the basis of our customers’ loyalty. Below are the terms and conditions and shopping guidelines to provide you with further information:

1. How to Make a Purchase

• For customers within Hanoi city limits: You may visit our shop in person at No. 29, Lane 158 Nguyen Khanh Toan, Cau Giay, Hanoi to purchase items in stock.

• For customers in other cities and provinces: The shop will provide pricing and delivery charges. You may pay via bank transfer or on delivery.

• Opening hours: 08:00 to 21:00.

• Payment methods:

  • Cash
  • Visa and Mastercard debit/credit cards
  • Bank transfer

   

• Bank Transfer Details:

  • BIDV Bank
  • Account Holder: NGUYEN TRAN THANH
  • Account Number: 1280796354
  • Branch: HANOI

• After making the transfer: Please send a message via mobile phone, Zalo or the inbox of Đồ Câu Tuấn Kiệt with the following details: Name, telephone number, item you wish to purchase (order), size, and delivery address.

2. General Terms and Conditions

• For items in stock: You are welcome to visit the shop to view and try on the items. Please inspect the items carefully before purchasing. If you are located far away, we will provide detailed advice on sizing.

• For made-to-order items: If you are new to online shopping and have concerns about sizing, please message us. We will advise you on the most suitable size.